AUGI HotNews July 2024
Features
Letter from the President - July 2024
President Eric DeLeon presents his letter for July 2024.
Columns
Tech Manager—Making Tech Support Run like a Great Resort
Mark Kiker talks about how when he thinks of the talents that a Tech Manager needs, one that is always at the top is customer service! Mark lists a few things to keep in mind, set in the context of good service at a resort, hotel, or restaurant.